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Alternatives to Traditional Medical Care - ConsumerReports.org

These are companies that have both virtual and in-person care, with a traditional office visit, a video chat, or an app that performs an initial diagnosis, and a phone or in-person follow-up as needed. These hybrids are primarily in major metropolitan areas and are often housed in modern spaces that look more like a spa than a doctor’s office.

Some have venture capital backing and celebrity investors. For example, investors in Forward, founded in 2016 and based in San Francisco, include former Google CEO Eric Schmidt, actor Ashton Kutcher, and NBA star Kevin Durant.

Like direct primary care, Forward accepts no insurance. Instead, it charges $149 per month for unlimited doctor visits and 24/7 remote access to its physicians. It emphasizes preventive care, including genetic testing and immediate blood test results. Forward is still small, with five locations around Los Angeles and San Francisco, two in New York City, and one in Washington, D.C.

Some hybrids, such as Carbon Health, based in California, accept many insurance plans, in which case you pay for each visit as you would at a traditional provider—with out-of-pocket costs for copays, coinsurance, and deductibles.

If your insurance isn’t accepted or you don’t have insurance, Carbon has flat-fee services. A new patient physical, for example, costs $199. And sick visits cost $195 plus additional charges, depending on what’s ordered, such as $50 for a strep test and $150 for an X-ray. Carbon has 14 locations, all in California and Nevada.

One Medical, the provider that Ilya Ginzburg uses in San Francisco, has 70 clinics in nine cities. It accepts insurance and charges its nearly 400,000 members an annual fee of $199 for its services, which include women’s health, nutrition counseling, and sports medicine, as well as routine medical care. Some 6,000 employers cover the membership fee for workers.

How you pay: It varies, with some accepting insurance and others offering flat-fee or membership options.

Consider for: People who want the option of seeing a doctor in person but are also comfortable getting care remotely and managing their care with an app or online.

Watch out for: You’ll still need separate coverage for hospital, emergency, and other care.

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Alternatives to Traditional Medical Care - ConsumerReports.org
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